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Website Accessibility Policy

1. Purpose and Commitment

This Website Accessibility Policy describes our commitment to ensuring that our website is accessible, usable, and inclusive for all users, including people with disabilities.
We are dedicated to removing barriers to digital access and improving the user experience for everyone.

2. Standards and Guidelines

We strive to meet or exceed internationally recognized accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (or latest version available)

  • The Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act, as applicable

Our website is developed and maintained with these accessibility principles in mind.

3. Scope

This policy applies to:

  • The public-facing website and web applications under our control

  • New and updated website content, features, and functionality

  • Third-party integrations and digital assets to the extent feasible

4. Accessibility Features

We aim to ensure that:

  • Text is readable, resizable, and navigable using assistive technologies

  • Images have alternative text descriptions

  • Forms are accessible and clearly labeled

  • Keyboard navigation is supported throughout the website

  • Pages maintain proper color contrast and visual clarity

  • Headings and structure support logical navigation

  • Videos (where used) include captions or transcripts

  • Content is perceivable, operable, understandable, and robust in accordance with WCAG principles

5. Ongoing Accessibility Efforts

We implement accessibility through:

  • Regular accessibility evaluations and audits

  • Continuous remediation and improvement activities

  • Compatibility testing with assistive technologies

  • Accessibility guidelines incorporated into our design and development processes

  • Training for developers, content authors, and designers

6. Third-Party Content

Where we rely on third-party platforms or embedded content, we cannot guarantee full accessibility but will:

  • Choose accessibility-aware providers wherever possible

  • Encourage third-party compliance

  • Request remediation when accessibility issues arise

7. Feedback and Contact Information

We welcome accessibility feedback and encourage users to alert us to accessibility barriers.
If you experience difficulty accessing any portion of the website, require an accommodation, or wish to provide feedback, please contact us:

 

Mailing Address: Medco, 3201 S. 76th Street, Philadelphia, PA 19153

 

Please provide:

  • The page or resource you attempted to access

  • A brief description of the issue

  • Preferred method for us to contact you

 

We will respond in a timely manner.

8. Alternative Access

Upon request, we will provide accessible alternatives to web content, documents, or functionality whenever feasible.

9. Review and Updates

This policy will be reviewed at least annually and updated to reflect:

  • Changes to web accessibility standards

  • Updates to our web platform

  • User feedback and improvements

Last Updated: [9 December 2025]

10. Enforcement

Failure to comply with accessibility requirements is subject to internal review and corrective action procedures. Accessibility goals are integrated into our development and website management processes.